Abbey National Plc

The project included: designing, conducting and documenting User Acceptance Tests of amendments to 'Polisy' system. Co-ordinating and devising performance appraisal methods. Developing 'Excel' systems to provide audit trails for  controlling arrears cleared.  

Using various packages (Excel, Word, Access, Paradox) to provide a service to finance and other user departments. Extracting data on: Insurance Sales; Customer Profiles; Arrears Collection Strategy; New Business Proposals, and subsequent analysis to facilitate informed decision making.